Repost of original article on TheDrum.com by  

Imagine your brand was built in lockstep with CrossFit and then let’s say more than a third of your sales came through gyms. Now imagine gyms were closed and the chief exec of CrossFit became an instant pariah because of offensive George Floyd and coronavirus tweets. That is the exact situation LIFEAID Beverage Co found itself in just a month ago.

“It was a spiraling shitstorm,” says LIFEAID co-founder and president Aaron Hinde of the CrossFit controversy. “We were the first company to step forward and say we’re not in alignment with [CrossFit] leadership in this way of thinking. We took a stand.” In addition to speaking out immediately, it cancelled its long-time sponsorship of the CrossFit Games.

While Hinde and co-founder/chief exec Orion Melehan were in complete agreement about the move, there was some “blowback for jumping ship on CrossFit,” says Hinde.

Faced with this wildly difficult environment, how is the brand doing? It sold out of its IMMUNITYAID product. Direct-to-consumer sales on its website have doubled and Amazon sales have tripled since March, per the company. Overall, the company is still experiencing growth numbers similar to as if it were a “normal” year with a stretch goal of hitting $50m in sales.

LifeAid founders

Upending the classic rules of marketing

So how did LIFEAID maintain its trajectory? In many ways, the LIFEAID founders fortified their brand for such a moment from the very start. Launched in 2009 by a sports chiropractor (Hinde) and a financial planner (Melehan), they decided to hyper-focus on specific audiences before building out their core brand.

They identified a wide-open space for a healthy alternative to energy drinks, colas and then-fringe drinks like coconut water. The first audience they targeted was golfers. They realized this highly desirable demographic was under-served, so their inaugural product was GOLFERAID. They followed suit with FITAID which soon became a cult favorite at CrossFit gyms.

The alliance with CrossFit was both a successful and obvious one. Hinde and Melehan met at a CrossFit in Santa Cruz, Calif., a stone’s throw from the CrossFit headquarters office. After draining $30,000 apiece from their bank accounts and sweet talking a local aluminum can supplier with a hand-written note and a gift card to Ruth’s Chris steakhouse, they were on their way.

“Focusing on early adopters in a single target market, really capturing and speaking to that market and getting them totally raving about the product and expanding from there really worked for us,” says Melehan.

Only after their sub-brands took hold that did they launch their core LIFEAID brand at major retailers like Walmart, Whole Foods and Kroger. Today, retail makes up 60% of sales with further distribution deals on the horizon.

“They upended the classic rules of marketing,” says Beverage Business Insights editor Gerry Khermouch. “They launched their grocery play after they launched their other SKUS. They are making it up as they go along.”

This includes the counterintuitive move of debuting new line extensions during the pandemic. Last month, the company rolled out FITAID and IMMUNITYAID go powder lines anticipating that consumers will be on the go soon. Additionally, it is expanding into the UK this month. Melehan says, “We’re really good at doing the opposite of what everyone else does.”

Protecting its core audience

Despite the brand’s expansion plans, it never lost sight of the audience that put it on the map: gym owners. That’s why it kicked off a program in April (opens in new window) that gives gyms $15 every time a members orders LIFEAID online and enters the gym’s unique code. The program concludes this month.

“They’ve become a much broader brand in multiple channels, but they recognize the base of the brand goes back to CrossFit. They need to maintain allegiance to individual gym owners and stick to their brand roots,” says Khermouch. “They are being shrewd in not being cavalier and taking them for granted.”

Rewarding gym owners is just the latest savvy move that also works to bolster its powerful direct-to-consumer e-commerce audience. LIFEAID has been smartly building its lists and even leveraged traditional snail mail offers in the beginning.

Of late, it has shifted sponsorship and sampling dollars deeper into social media and Amazon advertising. This includes, much like other DTC brands, staying active on Facebook. “There’s a reason why Facebook’s share price continues to climb,” says Melehan. “Even though everyone is boycotting them, small and medium-sized businesses have no other option. We are still a scrappy startup that needs to be ROI focused. The large conglomerates have other options.”

This new marketing mix appears to be working with online sales making up for much of the shortfall experienced from gym closures, per Melehan. In fact, as many as 80% of its consumers have set their carts to automatic reorder.

Success online and in traditional sales channels is now crucial for the brand, especially since one-in-four Americans say they will never return to a gym, according to a new study. Staying true to their counter-intuitive tactics, the study was commissioned by none other than the LIFEAID founders. “We were curious. As things reopen, we wanted to know what we can realistically expect,” says Melehan.

While a little planning never hurts, after everything the brand has experienced in just a few weeks’ time, LIFEAID's founders are ready for anything. Melehan says, “the decision matrix is expanding. You’ve got to make massive, multi-hundred thousand-dollar decisions within a couple of hours right now.” So far, they appear to be making the right ones.

This is a repost of the original article which you can view on TheDrum.com
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On January 9, 2020, the BUSINESS section of The Wall Street Journal featured an article (by Annie Gasparro) about the successful launch of LIFEAID Hemp entitled  "Cloudy Regulation Slows CBD’s Seep into Food and Drinks." 

PHOTO: LIFEAID Beverage Co 

Big food-and-drink companies are slowing work on products containing cannabidiol after regulators sounded a note of caution, making space for smaller players to capture more of the budding market. 

PHOTO: LIFEAID Beverage Co 

 


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How can you be successful when it comes to marketing a niche product? Find out on this episode of The Thoughtful Entrepreneur, featuring Aaron Hinde, co-founder and president of LIFEAID Beverage Company.

CLICK HERE to listen to the full podcast episode on UpMyInfluence.com:

“LIFEAID is a functional beverage company,” said Aaron Hinde. “Basically, we make vitamins you’ll actually enjoy drinking.”

Neither Hinde, a sports chiropractor, nor his partner, a financial planner, had any experience in the beverage industry.

“In 2011, it was just a twinkle in our eye,” said Hinde. “It was through ignorance and passion that we pushed all the chips in.”

Both Hinde and his partner emptied their savings in an effort to get LIFEAID off the ground. Now, the beverages are found in 20 countries. In the US, they can be found at gyms and major retailers across the country including Walmart, Kroeger and CVS.

“I think the key to our success is that we chose a single target market,” Hinde said.

To learn more about LIFEAID and how the company has become so successful, listen to this episode of The Thoughtful Entrepreneur (link above).


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In an article published this past Sunday in San Jose's The Mercury News, LIFEAID co-founder and father of two Aaron Hinde shared the importance of educating our youth about the dangers of high caffeine levels in beverages and energy drinks. Here's the article:

 


Article by Andrew Jacobs | The New York Times | March 14, 2019

Researchers combing through archives discovered that cigarette makers had applied their marketing wizardry to sweetened beverages and turned generations of children into loyal customers.

What do these ads featuring Joe Camel, Kool-Aid Man and the maniacal mascot for Hawaiian Punch have in common?

All three were created by Big Tobacco in the decades when cigarette makers, seeking to diversify their holdings, acquired some of America’s iconic beverage brands. They used their expertise in artificial flavor, coloring and marketing to heighten the products’ appeal to children.

That tobacco companies once sold sugar-sweetened drinks like Tang, Capri Sun and Kool-Aid is not exactly news. But researchers combing through a vast archive of cigarette company documents at the University of California, San Francisco stumbled on something revealing: Internal correspondence showed how tobacco executives, barred from targeting children for cigarette sales, focused their marketing prowess on young people to sell sugary beverages in ways that had not been done before.

The archive, known as the Truth Tobacco Industry Documents, was created as part of a settlement between major cigarette companies and states that were seeking to recoup smoking-related health care costs. The researchers published their findings on Thursday in the medical publication BMJ.

Using child-tested flavors, cartoon characters, branded toys and millions of dollars in advertising, the companies cultivated loyalty to sugar-laden products that health experts said had greatly contributed to the nation’s obesity crisis.

At a time of mounting childhood obesity, with nearly a third of children in the United States overweight or obese and rates of type 2 diabetes soaring among adolescents, the study’s authors said it was important to chart how companies created and marketed junk food and sugary drinks to youngsters.

“We have a chronic disease epidemic but we don’t understand the vectors very well,” said Laura A. Schmidt, an author of the study and a professor of health policy at U.C.S.F. School of Medicine. “These documents help us understand how food and beverage companies, using strategic and crafty tactics, got us hooked on unhealthy products.”

R.J. Reynolds and Philip Morris no longer own the drink brands and declined to comment, as did the companies that later acquired the brands.

Experts said tobacco executives had a keen appreciation for the importance of earning customer loyalty at an early age. Jennifer Harris, who studies corporate marketing at the Rudd Center for Food Policy and Obesity at the University of Connecticut, said introducing sweetened beverages to young children can have lifelong implications.

“If a kid gets used to drinking Kool-Aid instead of water, they are always going to prefer a sugary beverage,” said Ms. Harris, who was not involved in the study. “And the advertising creates positive associations with these products in the minds of children.”

Hawaiian Punch, as in this ad from the 1950s, was originally marketed to adults. Punchy is nowhere to be found.

Before its atomic red, sweet bouquet came to dominate school cafeterias and birthday parties nationwide, Hawaiian Punch was sold as a cocktail mixer for adults and came in only two flavors. After purchasing the brand in 1963 from the Pacific Hawaiian Products Company, R.J. Reynolds rebranded the beverage for children, according to company documents. Executives expanded the repertoire of flavors to 16, and discontinued Amber Apple, a product favored by mothers, after taste tests with children found they preferred Red Apple.

An ad from the 1960s. Credit via Alamy

The centerpiece of their marketing efforts was Punchy, a cheeky pugilist splashed across schoolbook covers, Sunday newspaper comics, drinking cups and branded wristwatches. In the 1960s and ’70s, Punchy made frequent appearances in television ads that touted the drink’s generous supply of vitamin C, but made no mention of the prodigious sugar content that kept children coming back for more. (Even today, Hawaiian Punch contains five percent fruit juice and a single serving has 14 grams of sugar — more than half the recommended daily limit for children.)

In 1973, RJR World, the company’s in-house publication, extolled Punchy’s “instant eye-appeal” and described him as “the best salesman the beverage has ever had.”

Ad from the late 1960s, with Punchy extolling the drink's wholesomeness.

That same year, R.J. Reynolds introduced pop-top eight-ounce cans — “perfect for children,” according to company documents — that provided an alternative to the mammoth 46-ounce metal canisters that had to be punctured by a grown up, armed with a can opener.

By the 1980s, the brand was pulling in $200 million annually, with growth fueled by the introduction of child-friendly juice boxes (“A handy little carton that comes with its very own straw,” promotional material said.) as well as Hawaiian Punch as a shelf concentrate, a frozen cylinder and powders that could be mixed with water.

Dr. Schmidt, one of the study authors, said the marriage of tobacco companies and sweetened beverage brands was about more than marketing. Cigarette companies were frequently introducing new flavored products, and many of the chemicals that went into cherry-scented chewing tobacco and apple-flavored cigarettes found their way into children’s drinksA 1985 company report attributed the success of Hawaiian Punch to R.J.R. scientists who had created “a beverage formula starting from our knowledge of flavors we already produce or have in our flavor library.” The goal, the report said “is to leave people wanting more.”

A Kool-Aid ad from the 1940s. Credit via Alamy
A version of the Kool-Aid Man making an early appearance in the 1950s. Credit via Alamy

Flush with cash, and with the prospect of government regulation mounting, cigarette companies accelerated their purchase of food and beverage companies. In 1985 Philip Morris, impressed by R.J.R.s success with Hawaiian Punch, applied the same marketing techniquesto Kool-Aid, which it acquired when it bought General Foods, according to company documents.

A 1986 ad for Kool-Aid reflected the company's new focus on marketing to youngsters.

For decades, Kool-Aid had been sold in powder form as a cheaper alternative to soda, with ads aimed squarely at penny-pinching housewives. Philip Morris quickly shifted gears by halving its advertising budget for mothers to $10.7 million, and more than doubling the amount spent on children’s marketing to $6 million, according to company figures.

“We’ve decided to focus our marketing on kids, where we know our strength is the greatest,” a company executive boasted at an industry conference in 1987. “This year, Kool-Aid will be the most heavily promoted kids trademark in America.”

The mascot, Kool-Aid Man, was an anthropomorphized glass pitcher who was fond of crashing through walls and fences, sending terrified adults into goofy pratfalls.

The following year, Philip Morris introduced a loyalty swag program, Wacky Wild Prize Warehouse, modeled on the Marlboro Country Store, which rewarded frequent smokers with branded camping gear, clothing and poker sets.

In 1992, a Philip Morris marketing analysis described Wacky Warehouse — a collaboration with toy makers like Nintendo and Mattel — as “the most effective kid’s marketing vehicle known.” By then, Kool-Aid had expanded into a dizzying constellation of frozen pops, bursts, jammers and shots that came in dozens of flavors like Great Bluedini, PurpleSaurus Rex and colors that changed when mixed with water.

A 1966 ad for Tang when its marketing focus was on mothers.

The success with Kool-Aid persuaded Philip Morris it could apply the same marketing magic to Tang, the 1950s-era powdered drink that people of a certain age will recall as the beverage supposedly favored by astronauts. In 1996, Philip Morris, which inherited Tang from General Foods, declared the brand “as dead as the space program.”

The solution: Rebrand Tang for young adolescents.

The company unleashed a wave of television ads that positioned Tang as an “extreme orange breakfast drink for today’s extreme tweens.” The ads featured orangutans on motorcycles and sleepy teens zapped awake by a glass of sugary Tang. The company forged marketing arrangements with Sports Illustrated and Schwinn bicycles and created a loyalty program to rival the Wacky Warehouse.

Tang ended up in the portfolio of the snack food giant Mondelez International, which owns such brands as Oreo, Cadbury and Nabisco. Tang may have lost some of its pizazz in the United States, but it still has broad appeal overseas, especially in the developing world, where it has been creating new flavors to appeal to local tastes. According to the company’s website, Tang brought in $900 million in 2016.

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About the Author: Andrew Jacobs is a reporter with the Health and Science Desk, based in New York. He previously reported from Beijing and Brazil and had stints as a Metro reporter, Styles writer and National correspondent, covering the American South. @AndrewJacobsNYT

A version of this article appears in print on , on Page B1 of the New York edition with the headline: Big Tobacco Hooked Them Young, on Sugar

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